Lviv Polytechnic National University 2008 - 2013

Applied Linguistics

Universitatea Tehnica din Cluj-Napoca 2013 - 2013

BEST Course in Sustainable Development

Wyzsza Szkola Humanistyczna im. Aleksandra Gieystora w Pultusku 2013 - 2013

Summer School of Polish Language and Culture

Customer Service Specialist (German) [Google maps], Google via Adecco Group 08/2014 - 04/2015

- Answering customer queries
- Assisting in problem solving
- Providing quality control of data and taking actions to improve data accuracy
- Cooperating in a big team

Technical Writer, ELEKS 01/2014 - 07/2014

- Collecting information through product documentation, requirements, and SMEs’ interviews
- Developing different User Guides and Help Systems
- Creating diagrams and graphics
- Structuring, organizing, and communicating technical information to meet the needs of product audience
- Converting technical information into easily understood content through diagrams and graphics
- Creating different types of internal documentation
- Conducting technical translation
- Working on scripts for video tutorials
- Recording voice over for video tutorials

Intern, The Center of Information Support of Lviv Polytechnic National University 01/2013 - 01/2013

Translating the website of the university.

Intern, Faculty of “Artes Liberales” at Warsaw University 01/2012 - 01/2012

Project work in the field of corpus linguistics. Creating Polish-Ukrainian Parallel Corpus.